General FAQs

  1. What are my options for payment?
  2. How many items do you stock?
  3. Can I return an item?
  4. Is your pricing competitive?
  5. How do I check the status of my order?
  6. Can I mail my order in?
  7. Will sales tax be applied to my order?
  8. Can I check the status of my order online?
  9. Can I change my recently submitted order?
  10. How do I write a product review?
  11. Will I get confirmation that my order was received?

Q: What are my options for payment?

We accept the following major credit cars: MasterCard, VISA, DISCOVER, American Express.
We accept PAY-PAL and Google Checkout
We accept Checks and Money Orders. When mailing in your order, please include your order number and full name

Q: How many items do you stock?

We stock 95% of the items we sell. If an item is not in-stock we will do our best to get you that product in a timely fashion. We pride ourselves on having the ability get almost anything available in the automotive marketplace.

Q: Can I return an item?

Please contact us within 30 days of receiving your product if you would like to return an item. Mudflaps.com will issue a Return Authorization (RA) to you within 1-3 business days. Products returned without an RGA or RA number will not be accepted at the warehouse. Customers must adhere to the return policy in order for a product to be returned.

To read to full return policy Click Here

Q: Is your pricing competitive?

Buy with confidence from Mudflaps.com that you are received the best value online. Our competitive prices and frequent sale offers, allow for the lowest prices in the industry along with great service. You are also getting high quality customer service and joining the Mudflaps.com family with each purchase. Please email or call us if you have any questions.

Q: How do I check the status of my order?

When you place an order you will automatically receive an order confirmation notice via email. A tracking number will be sent when your order ships. For more information please contact customerservice@mudflaps.com

Q: Can I mail my order in?

Yes! You may submit and order online and choose the "Pay by check" option. Please send your check to:

Mudflaps.com
12900 Stroh Ranch Way
Suite 120
Parker, Colorado 80134

We accept the following methods of payment on mail orders: Visa, American Express, Mastercard, Discovercard, Personal Check, Money Order or Cashiers Check. Once we receive your order it will be entered promptly.

Q: Will sales tax be applied to my order?

Taxes apply only to Colorado residents: A 7% sales tax is automatically added to only orders placed in Colorado. All shipping charges are non-taxable.

Q: Can I check the status of my order online?

Yes! And it's easy, no matter how you placed your order: online, by phone, by fax or by mail! Just click on "My Account" at the top of any Mudflaps.com page, and log in anytime. You'll then be able to check any order number in question. Your order number is located on your emailed order confirmation notice or your shipping confirmation email. If you need further assistance finding your order number please contact us!

Q: Can I change my recently submitted order?

We place your order immediately. Please contact us immediately if you place your order incorrectly. If there is a mistake we attempt to correct this however we are not responsible for incorrectly placed orders.

Q: How do I write a product review?

At Mudflaps.com we want you to share your experience with your friends and other consumers. Please let others know your opinion about the products you've purchased. In addition to rating products on a scale from 1 to 5, you can write a product review to share with your fellow customers why you like or dislike certain products. Product reviews are easy and only takes a few minutes.
  • Find the product you'd like to review, and click on "write a review" link
  • Sign in to your mudflaps.com account. If you are not a registered member sign up now. Go to mudflaps.com click
  • Rate the product with 1 to 5 stars (1 Star = poor and 5 Stars = Excellent)
  • Write the product review
  • Preview your review and submit
Review guidelines: Product reviews are intended to help fellow customers make informed buying decisions. When writing reviews focus on the products features and your experience with them. Provide details about why you like or dislike the product. Pretty simple right. Because this is a public site, we read all reviews before posting them. Reviews containing any of the following types of content will not be posted.
  • Obscenities, discriminatory language, or other language not suitable for public forums.
  • Advertisements, "Spam" content, or reference to other products, offers or websites.
  • E-mail addresses, URLs, Phone numbers, Physical Addresses or other forms of contact information.
  • Critical or spiteful comments on other reviews posted on the page or their authors.

Q: Will I get confirmation that my order was received?

Yes, if you have provided an email address we will automatically send an order confirmation e-mail to notify you that the order has been received. Once your order has shipped you will receive a shipped confirmation e-mail as well.
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